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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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ADA Policy


CSX Corporation Equal Opportunity Policy for Persons with Disabilities

Effective: January 1, 2010

It is the policy of CSX Corporation to afford equal employment opportunity to all qualified individuals with disabilities as defined in the Americans with Disabilities Act in all employment-related decisions. As part of this policy, CSX Corporation will work to seek reasonable accommodations for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment.

CSX Corporation has long recognized that its employees are its most valuable asset. Accordingly, it is company policy to support employees and candidates affected by mental or physical impairments, which may limit their opportunities to be productive. It is the company’s intent to provide support and assistance, consistent with the Americans with Disabilities Act and business demands, within reason, to qualified individuals who are disabled. As appropriate, CSX Corporation will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talents.

The cooperation of all employees is expected and necessary to make this policy a reality. Employees with questions about this policy, reasonable accommodation, or who feel they have been treated unfairly because of a disability, perceived disability, or record of a disability should contact their appropriate Human Resource Representative.

E. Hunter Harrison
President and Chief Executive Officer

CSX Transportation Inc. Equal Opportunity Policy for Persons with Disabilities

Effective: January 1, 2010

It is the policy of CSX Transportation, Inc. to afford equal employment opportunity to all qualified individuals with disabilities as defined in the Americans with Disabilities Act in all employment-related decisions. As part of this policy, CSX Transportation will work to seek reasonable accommodations for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment.

CSX Transportation, Inc. has long recognized that its employees are its most valuable asset. Accordingly, it is company policy to support employees and candidates affected by mental or physical impairments, which may limit their opportunities to be productive. It is the company's intent to provide support and assistance, consistent with the Americans with Disabilities Act and business demands, within reason, to qualified individuals who are disabled. As appropriate, CSX Transportation, Inc. will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talents.

The cooperation of all employees is expected and necessary to make this policy a reality. Employees with questions about this policy, reasonable accommodation, or who feel they have been treated unfairly because of a disability, perceived disability, or record of a disability should contact their appropriate Human Resource Representative.

E. Hunter Harrison
President and Chief Executive Officer

CSX Technology Inc. Equal Opportunity Policy for Persons with Disabilities

Effective: January 1, 2010

It is the policy of CSX Technology, Inc. to afford equal employment opportunity to all qualified individuals with disabilities as defined in the Americans with Disabilities Act in all employment-related decisions. As part of this policy, CSX Technology will work to seek reasonable accommodations for applicants in the employment process, qualified employees with disabilities and for applicants with disabilities who have been offered employment.

CSX Technology, Inc. has long recognized that its employees are its most valuable asset. Accordingly, it is company policy to support employees and candidates affected by mental or physical impairments, which may limit their opportunities to be productive. It is the company's intent to provide support and assistance, consistent with the Americans with Disabilities Act and business demands, within reason, to qualified individuals who are disabled. As appropriate, CSX Technology, Inc. will attempt to eliminate artificial barriers to employment in order to afford all individuals opportunities to pursue available employment to the extent of their abilities and talents.

The cooperation of all employees is expected and necessary to make this policy a reality. Employees with questions about this policy, reasonable accommodation, or who feel they have been treated unfairly because of a disability, perceived disability, or record of a disability should contact their appropriate Human Resource Representative.

Kathleen Brandt
Senior Vice President and Chief Information Officer, CSX Technology