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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Customer Service/Network Operations


The Customer Service Management Program is a multi-faceted training program designed to prepare candidates for challenging positions in either the Network Operations or Customer Service departments in roles relating to managing union employees, customer interactions, the management of our train network and the systems that support these functions. Specific sub-groups in these departments are Crew Management; Locomotive Distribution/Planning; Train Dispatching; Coal Operations; Customer Service; Customer Operations; Business Systems; Customer Process Optimization and Labor/Manpower. The training will include classroom, field and on-the-job training and rotational assignments that will include shift work, extended travel and work in a non-traditional setting. Upon completion of the training program, successful candidates will be placed in positions that could include shift work and a non-traditional work week. Applicants should have one or more years of people leadership or project management experience.

Preferred Degrees:

Business Administration
Supply Chain
Logistics
Operations
Engineering
Information Systems/Technology
Computer Science
Computer Engineering