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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Clerical


Clerical (Support business processes and problem resolution)

Clerks provide a number of support jobs throughout the railroad with different titles, working in different departments. Clerks may work in the yard office, towers, mechanical shops, and other various office locations. Clerks assist with data entry, billing, customer service, procurement and transportation of items and services necessary for running the railroad. Office experience may be required. Good interpersonal and problem solving skills are important and union membership is required. Select a job description below to learn more.

Clerical positions include:

  • Crew Dispatcher: Assign train crews for rail yard and over-the-road train operations. See description
  • Field Clerk: Transport crews, perform janitorial service, and general rail yard office duties. See description
  • Jacksonville Clerk: Perform routine office or clerical support tasks. See description
  • Janitor Messenger: Perform janitorial service and general rail yard office duties. See description
  • Purchasing and Materials Clerk: Receive, maintain, and disburse inventory. See description
  • Stevedore: Operate motor vehicles on and off multi-level railcars. See description