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Employment Verification

Only employees can authorize verification of their earnings information, which is handled through The Work Number, a service that provides employment and wage information to lenders, mortgage companies, etc.

Verifiers: If you need employment verification:

  1. Go to The Work Number: www.theworknumber.com, (or call 1-800-367-5690)
  2. Enter:
  • CSX Employer Code: 10009
  • Employee's Social Security Number
  • The salary key (provided by the employee)


For assistance, call The Work Number Client Service Center: 1-800-996-7566, (TTY-Deaf: 1-800-424-0253), Monday - Friday, 7 a.m. - 8 p.m. (CT).