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Contact Us

Application Process Assistance

Thank you for your interest in employment with CSX. This page will assist you if you are experiencing any problems with your CSX Jobpage or application. For any issues with your application, reach out to [email protected].

FAQ Topics:
  • System Navigation Questions
  • Applying
  • Interviewing
  • Offer Made/ Processing in Post Offer
  • Onboarding
Additional Assistance Contacts

If you have questions for CSX that are not related to the application process, contact one of the listed phone numbers below, based on the type of inquiry.

To Report a Railroad Emergency:  1-800-232-0144
Any issue or incident that risks the safety of any person should be reported immediately. Be prepared to tell us your name, location and what you observed.

CSX Ethics Helpline and Website
Actual or suspected misconduct, questions, or concerns about ethics and compliance matters, or employment discrimination or harassment. Call toll-free: 800-737-1663 (available 24/7) or log in here.