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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Evolving Economy


Many national and global trends can be seen through the lens of the essential goods that move along the expansive rail network, from housing starts to energy consumption. 

As the global population grows, the demand for goods increases while capacity is simultaneously constrained. Increasingly, intermodal – which uses at least two modes of transportation to move freight – is providing a solution to transportation challenges by moving products in a timely and safe fashion. 

CSX is investing in its intermodal network to capture this market. New projects will help connect regions in the Eastern U.S. to the global marketplace through efficient rail transportation. 

To read more about trends in the global marketplace that are impacting industry, including insight from CSX leaders and an overview of customer markets, read the Evolving Economy section of the 2015 Corporate Social Responsibility Report.