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CSX believes that a highly trained and skilled workforce is essential to meeting the needs of its customers and ensuring the long-term success of the company. The diversity of CSX’s business requires people with different abilities, backgrounds, and experiences who can be counted on to operate safely and contribute new ideas and business solutions.


The company is focused on developing the workforce for the future, training employees in resourcefulness, collaboration, and customer service. CSX is also investing in more technology-focused work tools to strengthen the competencies of its employees and enable them to make decisions that drive efficiency and productivity.


To find out more information about how CSX develops, trains and retains employees, read the Employees section of the 2016 Corporate Social Responsibility Report.