CSX moves goods and services that are critical to industries and economies across the country. From on-time destinations to shareholder gains, performance is monitored through a variety of measurements – and solid governance is needed at its foundation.
CSX is implementing Precision Scheduled Railroading — a model designed to create more efficient operations across the network, better returns for shareholders and improved safety for employees and communities.
Customers are core to CSX’s business. CSX leverages a network that includes the largest production
and consumption areas in the country, CSX provides a reliable, cost-efficient and environmentally
friendly transportation solution that is safe, smart and sustainable.
Suppliers also play a key role in CSX’s performance. CSX determines and monitors important suppliers using a segmentation process based on criticality, risk, and spend. It also gives suppliers of all sizes an equal opportunity to compete for business; in 2016, CSX’s diverse spend was more than $148 million.
To learn more information about CSX’s long-term company strategy, commitment to customer service and responsible sourcing, view the Business & Governance section of the 2016 Corporate Social Responsibility Report.