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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Specialized Rail Training at CSX REDI


Railroad And Safety Training Tailored To Your Company

CSX REDI (Railroad Education & Development Institute) was founded in 2005 and is located in Atlanta, Ga. The state-of-the-art facilities and comprehensive curriculum allow us to provide beginning and advanced railroad training, as well as certifications in specific skills.

Although we customize our curriculum to meet the specific needs of the companies and crafts attending REDI, the one thing that remains constant is our commitment to safety. Every program at REDI includes a thorough course in rail safety.

Specialized Training for Everything Train-Related

The REDI curriculum covers the most important aspects of transportation, mechanical and engineering training – everything it takes to run rail right.

The courses at REDI are tailored to fit the exact needs of the company or the employee attending the school. We will do everything in our power to make sure that the training and timelines meet your objectives – as long as those allow us to meet our standard of training.

Training is available to customers, subsidiaries, vendors, our Short Line Partners and fellow rail-based companies, and the curriculum is always customized to company needs.

Learn more about the courses and training we offer in our REDI Course Catalog:

Learn more about REDI
Check out our brochure (PDF)

What People are Saying About REDI

Waste Management

"Waste Management is big on training – just like CSX, we want our employees to be safe and efficient at everything they do.

A lot of people don't realize that rail plays a big part in our landfills – we're almost like a small short line in some places. We took our crew out for an in-depth introduction to rail and rail safety. It was absolutely one of the best investments we've ever made. Now, we're working with REDI on creating a mobile course that we can take site to site."

Contact Us and Learn More 
  • About a customized plan to meet your training needs. 
  • Information about On Track Worker courses or training.
  • Ordering On Track Worker Contractor Certification packets.  

Your CSX account manager can assist you.

Call us at 1-888-752-9168 or email us at REDI_Training@csx.com.