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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Short Line Workshop


2017 will be CSX’s 28th year hosting the Short Line Workshop. It will be held on March 5-7, 2017, at The Renaissance Resort at World Golf Village in Saint Augustine, Florida. Throughout the Workshop, representatives of short lines, along with CSX employees in attendance, will hear presentations by senior CSX management emphasizing CSX’s partnership with the short line industry as well as the company’s desire to continue the strong ties with them.

Short Lines originate or terminate over 20% of all traffic that moves on CSX. CSX hosts the annually Short Line Workshop which provides an opportunity for short lines to work with CSX to grow their volumes with the Class I. This annual event brings together representatives of short line railroads in order to improve inter-carrier relationships, reinforce lines of communication and target new avenues of profitable growth. We hope that CSX’s partnership with short lines today will result in new carload growth tomorrow!

If you have any questions concerning the CSX Short Line Workshop or CSX’s Short Line partners, please contact the appropriate Short Line Representative, call 1-800-226-5962, or email ShortLineDevelopment@csx.com.

Thanks,
The CSX Short Line Development Team