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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

eBusiness Tools


Use our secure tools for shipping transactions to make doing business fast and error-free.

  • ShipCSX — online tool available to registered users.
  • EDI — direct communication between your computer system and ours.

Learn more about transaction tools or register for ShipCSX.

Specialized tools for Short Line Partners
  • ISA (Interline Service Agreements): This secure ShipCSX tool shows your service agreement information and a scorecard so you can monitor delivery performance.
  • ISS (Interline Switch Settlement Statements) gives you a faster way to access your ISS statements on ShipCSX. (If you participate in tape exchange, the ISS statements on ShipCSX mirror the Railinc tape.)
    • Access your statements on the 5th of the month.
    • Download statements to whatever format you need.
    • Take exception to any cars on the statement.

You must be a registered ShipCSX user to access these tools. (Register here).

For eBusiness Support (ShipCSX or EDI Technical Help), call 1-877-ShipCSX (1-877-744-7279), options 2 - 1.