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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX/Short Line Advisory Council


In 1996, CSX established a Short Line Advisory Council. The objective of this committee has evolved over time and today it exists to accomplish two primary objectives.

  1. Provide CSX a means to research, promote, and implement initiatives that influence short line behavior. Of particular interest is a focus on practices that increase operational efficiency, asset utilization, and business development.
  2. Provide CSX’s short line community with a resource that can communicate with CSX about issues affecting the broader community. This liaison role is intended to address those themes that arise from multiple roads.

The Advisory Council is an 11 member body that is representative of CSX’s broader short line community. Membership is deliberately intended to bring geographic diversity, a mix of large and small holding companies and independent short lines, as well as the President of the ASLRRA. Members themselves are recruited and appointed by CSX with an eye toward diversity of experience and skill sets.

The committee meets two to three times per year as necessary to accomplish current objectives.

The officers of this council will include a chairperson and vice chairperson. Officers and council members shall serve for three years or until their successors are appointed by CSX. No officer may serve more than two consecutive full terms. Members will serve in their capacity for a one year term. Any member may resign at any time by giving written notice to the chairperson or secretary. A vacancy because of resignation, or any other cause, will be filled by CSX to complete the remaining term.

The chairperson will coordinate with CSX in establishing the strategic direction of the committee. Duties will also include meeting facilitation and preparation of the agenda. The vice chairperson shall perform all the duties of the chairperson in the chairperson's absence.

2017 CSXT Short Line Advisory Council

Tom Owen, President
(Caucus Committee Chairman)
Pinsly Railroad Company
3001 Orange Ave.
Apopka, FL 32768
Phone: 407-886-9929
towen@pinsly.com 

Andrew Fox, President
Chicago SouthShore & South Bend Railroad
505 N. Carroll Ave.
Michigan City, IN 46360
Phone: 219-874-9000
Fax: 219-872-0506
afox@southshorefreight.com

Nathan Fenno, President 
New York Susquehanna & Western Railway
1 Railroad Ave.
Cooperstown, NY 13326
Phone: 607-547-2555 x236
nfenno@nysw.com

Pete "Doc" Claussen, President
Gulf and Ohio Railways
P.O. Box 2408, 422 West Cumberland Ave.
Knoxville, TN 37901
Phone: 865-525-9400, ext. 24
pvc@gulfandohio.com

Linda Bauer Darr, President
American Shortline & Regional Railroad Association
50 F St., NW, Suite 7020
Washington, DC 20001
Phone: 202-585-3440
Fax: 202-628-6430
lbdarr@aslrra.org

Mike Webb, Senior VP Corporate Commercial
Genesee & Wyoming Inc.
13901 Sutton Park Drive, Suite 160
Jacksonville, FL 32224
Phone: 904-999-3353
Mike.webb@gwrr.com

Kevin McEwan, VP Marketing & Sales
Paducah & Louisville Railway, Inc.
200 Clark Street
Paducah, KY 42003
Phone: 270-444-4337
Fax: 270-444-4388
Kmcewan@palrr.com

Steve Powell, President
Buckingham Branch
P.O. Box 337
Dilwyn, VA 23936
Phone: 434-983-3300
Fax: 424-983-3270
steve.powell@buckinghambranch.com

Drew Nelson, Vice President - Marketing & Sales
Wheeling & Lake Erie Railway Company
100 E. First St.
Brewster, OH 44613
Phone: 330-767-7290
Fax: 330-767-7300
dnelson@wlerwy.com

Cathy Hale, CEO
(Caucus Committee Secretary)
Madison Railroad
1121 West JPG Woodfill Road Bldg. 216
Madison, IN 47250
Phone: 812-273-4248
chale@madisonrailroad.com