ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
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officialcsx  3 ways to greater value starts with 1 word: #Intermodal.

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

IVR Plant Switch


If you do not always work at a computer, but need a convenient, accurate way to submit switch requests, use our secure telephone system, IVR Plant Switch, to request placement of loaded or empty cars and release empty cars back to CSX using a telephone. This tool is ideal if you switch fewer than 5 cars at a time.

Use IVR Plant Switch: 1-877-ShipCSX (1-877-744-7279), options 5 - 2 - 5

For IVR setup, call 1-877-ShipCSX (1-877-744-7279), options 2 - 1