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officialcsx  What better way to celebrate the life & accomplishments of Martin Luther King Jr. than to give back to your community? Check out #TeamCSX proudly volunteering in the Jacksonville community in honor of #MLKDay#CSXCommunity#Service

 

 

 


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CSX New Year's Day is the ultimate tomorrow as we begin a new year. Tell us your New Year's resolution!

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Publications & Tariffs


Publications and tariffs contain rules, terms and charges for supplemental services and shipment logistics.


Supplemental Services Guide

From customs fees to diversions to special trains, the Supplemental Services Guide describes general merchandise logistic and supplemental services and associated charges. View the Supplemental Services Guide (PDF)

Managing Demurrage

Demurrage is the fee charged for extended use of a freight car beyond the allowable time limits. See our Guide to Managing Demurrage (PDF) or learn more in the CSXT 8100 Publication.

Plant General

Effectively manage the flow of railcars in and out of your facility. View the brochure (PDF)