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CSX Customer Advisory: High Hazardous TIH/PIH Shipment Embargo

September 9, 2022

CSX is taking steps to ensure the safety of high hazardous, toxic by inhalation and poisonous by inhalation (TIH/PIH), materials in the event of a potential rail labor strike. We remain hopeful that agreements will be reached, but to prepare for the possibility of a work stoppage the company will take action by issuing an embargo on all TIH/PIH shipments and other safety-sensitive freight effective Monday, Sept. 12.

CSX will work to ensure compliance with federal regulations and avoid the potential of safety-sensitive and hazardous materials being left unsecured or unprotected. In addition, we are advising all customers that delays and service suspensions are possible if the impasse in labor negotiations continues.

The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744- 7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.

CSX remains steadfast in our commitment to supporting businesses across the nation, and continuing to help meet the supply chain needs of America’s economy. We will keep you updated as this matter continues to evolve.