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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX Moves Simulation


CSXMoves Railroad Operations Simulation

CSXMoves is a software simulation that helps explain the activities necessary to provide accurate and timely service to our customers across our system in the U.S. and Canada.

Simply download the application to your PC (or Mac) and follow the onscreen directions.

In the simulation, you drive a virtual train using your computer’s keyboard and with each new level you will be challenged to perform a variety of tasks safely to keep your delivery on time.

This educational tool was developed by a cross-functional team as part of a year-long project to help our customers understand how they can help us serve them better. Learn more about the CSX dedication to customer service.

Please email us if you have questions about this application or click here for Frequently Asked Questions.

Download for Windows(ZIP File - 394MB)
Download User Manual

System Requirements: Core 2 Duo CPU, 3 GB System RAM and a Geforce 8400 or better card with a equivalent with 512mb of video ram
 

Download for Mac OSX(ZIP File - 447MB)
Download User Manual
 

Tell us what you think about CSXMoves. Take the survey.


Disclaimer: CSXMoves depicts a simulation of railroad operations. The timing and duration of events are compressed and simplified and do not fully reflect many important aspects of railroad operations.