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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Military


CSX Transportation is the leading surface transportation provider for the U.S. government. We're committed to providing the highest-quality, innovative service to all levels of government.

CSX's Military Sales & Marketing group handles all traffic moving on government bills of lading as well as ordnance moving on commercial bills of lading.

For a rate or information about military services, contact:

Jerry Melton
Business Manager - Government
Business development contact for transportation of government and military equipment.
500 Water Street
Jacksonville, Fla. 32202
Jerry_Melton@csx.com
Phone: 904-359-1926
Fax: 904-245-2594

For car ordering and equipment issues, contact:

John Sheller
Government Commodity Director - Service Design
500 Water Street
Jacksonville, Fla. 32202
John_Sheller@csx.com
Phone: 904-359-7676
Fax: 904-359-1517