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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Maps/Locations


Metals Warehouses

Our network of metals warehouses with heavy-lift capabilities offers an array of distribution options, including forward positioning and just-in-time truck delivery. Spacious facilities are temperature- and humidity-controlled, while secure yards and specially designed facilities ensure damage-free handling at every step.

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CSX System Map