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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Food Express


Door-to-Door Service Using Refrigerated Containers

Food Express is a high-speed rail service that uses dedicated reefer equipment to move your food and beverage product reliably and cost-effectively. A truly innovative product, Food Express offers you high-speed rail service combined with trucking and warehousing to deliver a seamless, door-to-door solution to move your product.

Speed of Trucks for the Price of Rail

Food Express is designed for shippers who want the cost advantages of rail but without any compromises to speed. With guaranteed refrigerated boxcars and dedicated service, your shipments will ride some of the fastest and most reliable trains CSX offers. And when it gets to the destination, your product will be cross-docked and placed in your trucks or delivered to your facility.

Take Advantage of Better Capacity

Food Express employs 50' and 64' reefer boxcars, enabling you to get 3 to 4 truckloads of product into 1 rail car. And our rail cars will typically allow you to double-stack your product, allowing you to maximize your cost savings.

Not rail served? Not a problem

Food Express is designed for customers who are not rail-served but want to take advantage of the cost efficiencies that rail provides. Because Food Express originates and terminates at fixed points, much like intermodal does, your shipment will be trucked to the origin, placed on rail and trucked to your destination. And it is combined into one seamless transportation solution that moves your product from door to door.

Lanes

Food Express offers rail transit in these lanes:
 

Washington to New York – 5 days
New York to Washington – 5 days
New Jersey to Florida – 2 days
Ohio to Florida – 2 days
California to New York – 5 days
New York to California – 5 days

Combine Food Express rail service with trucking and warehousing to vastly extend your reach and allow even nonrail-served customers to realize the cost efficiencies of rail.

Learn more now. Call 904-359-1670 or email Peggy_Emeis@csx.com.