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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Origins


CSX provides the coal industry with numerous coal-loading opportunities. Our Coal Origin Directory and Coal Rate District maps show available coal origination points.

To see a listing of coal-loading locations that are available using the CSX rail system, see the Coal Origin Directory below. This downloadable version of the directory, in Excel format, is an extract of the printed document. It contains the complete listing of our coal-loading origins.

Use the tabs to find specific coal origin information:

  1. The CSXT-supported origins alphabetized by origin name
  2. The coal companies' primary corporate addresses
  3. A listing of our rate districts with links to maps showing load-origin locations.
 
Coal Origin Directory (updated December 2016) (Excel)
Rate District Maps

Coal rate district maps show available coal origination points as detailed in the Coal Origin Directory described above.

Alabama (PDF)

Beem, Belington, Cumberland-Piedmont East, Fairmont, Gauley North, Grafton, MGA, Mountain (Former B&O) (PDF)

Big Sandy (PDF)

Clinchfield, Southwest Virginia (PDF)

Hazard/Elkhorn (PDF)

Illinois/Indiana (includes Princeton and Sullivan) (PDF)

Jellico-Middlesboro/Harlan (PDF)

Kanawha (PDF)

MGA (also includes Cumberland-Piedmont West) (PDF)

New River (PDF)

Western Kentucky (PDF)