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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Services


CSX offers several service levels depending on the type of cargo and your requirements for delivery time and destination. Our market experts will work with you to develop a customized transportation plan and provide ongoing consultation. In addition, CSX customers are supported by experts in other areas of the company who will assist you in meeting your specialized needs.

TRANSFLO

TRANSFLO, a subsidiary of CSX, provides bulk product transfer and handling along with logistics management. They handle more than 500 product types, including chemicals, plastics, and energy products. Learn more at TRANSFLO.net.

Industrial Development

Are you looking to build or expand a rail-served facility? Interested in finding a property with rail access? Contact our Industrial Development team.

International Connections

Are you importing or exporting chemicals or plastics to the U.S.? CSX connects with more East Coast ports than any other railroad and will find the most efficient way to handle your products. Find a list of CSX-served warehousing and packaging facilities with East Coast port access here.

Service Start-up and Integration

The Service Start-Up and Integration team is responsible for error-free, reliable business start-up services for customers new to rail or for existing customers expanding to new locations. They use a new-business certification process that ensures that all required information is collected and disseminated so that all critical pre-movement activities are completed prior to shipment. Learn more about becoming a CSX customer.