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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Resources


TSA Rail Transportation Security Rule

The Transportation Security Administration (TSA) regulation went into effect April 1, 2009. This rule affects the positive and controlled hand-off of TIH/PIH chemicals, explosives and radioactive waste railcars between shippers and receivers in a High-Threat Urban area (HTUA) as well as railroads interchanging in an HTU. The rule is available on the TSA website.

eBusiness Tools

The fastest and easiest way to order cars, submit shipping instructions, request switching service, track and trace, report a problem, and receive and pay freight bills is with our secure eBusiness tools. Learn more

Equipment

Plastics move primarily in privately-owned covered hoppers. The following websites may be useful for additional information concerning rail car leasing:
www.GATX.com
www.trin.net
www.cit.com

Useful Links

Learn more about what’s happening in the Plastics industry.

www.plasticsnews.com
www.plastics.com
www.industriesnews.net/plastics

Look up terms in our Railroad Dictionary
Find STCC codes for your commodities in our ShipCSX Price Lookup