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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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CSX has a team committed to developing the complicated domestic and international supply chains for the BioEnergy markets.

Industrial Development

Are you looking to build or expand a rail-served facility? Interested in finding a property with rail access? Look no further than the CSX Industrial Development group. Each year we assist 100-150 companies in locating or expanding a rail-served facility on CSX. Our industrial development experts will help you grow and target new markets by providing you with confidential project management guidance as well as unparalleled conceptual and design solutions. Our searchable database includes more than 3,000 available rail-served sites. Learn more

International & Ports

CSX is committed to meeting your international shipping needs. Our International Sales and Marketing team can develop effective rail-centric solutions that deliver on your customers' expectations. Our team can help you manage the following areas of international logistics: stevedoring services, container stripping/stuffing, warehousing and distribution services, industrial development options, port contacts and strategy/ logistics services. Learn more

Service Start-up

Our Service Start-up team is responsible for error-free, reliable business start-up services for customers new to rail or for existing customers expanding to new locations. They use a new-business certification process that ensures that all required information is collected and disseminated so that all critical premovement activities are completed prior to shipment. Learn more about becoming a CSX customer.