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officialcsx  What better way to celebrate the life & accomplishments of Martin Luther King Jr. than to give back to your community? Check out #TeamCSX proudly volunteering in the Jacksonville community in honor of #MLKDay#CSXCommunity#Service

 

 

 


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CSX New Year's Day is the ultimate tomorrow as we begin a new year. Tell us your New Year's resolution!

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Property


Public projects such as highways and utilities often intersect with CSX property. If you have a construction project that involves railroad property, check out the Public Project Manual, a valuable resource for information on safely implementing projects from highway-rail grade crossings to railroad corridors. You also can find information regarding utility permitting, accessing CSX property for any purpose and property code enforcement below.

Public Project Manual (PDF)
For Construction and Improvement Projects That May Involve the Railroad

The Public Project Manual is intended to help communities plan and implement construction and improvement projects that may involve CSX rail property, including:

  • Highway-Rail Grade Crossings
  • Bridges Over CSX
  • Parallel Roads/Facilities
  • U.S. Army Corps of Engineers Projects
  • Other Projects Involving CSX Rail Corridors

CSX places the highest priority on safety – for its employees and for the public. Furthermore, because CSX is a business, the company must give careful consideration to anything that could adversely affect rail service and increase risk to railroad operations.

Quiet Zone Projects

As part of the Federal Train Horn Rule, 49 CFR Part 222, a municipality may apply for a Quiet Zone to reduce the horn noise at railroad crossings in their community. For more information on Quiet Zone Projects along CSX rail lines, please download or print the Quiet Zone Guide.

All questions regarding Quiet Zone Projects need to be sent directly to 1-877-TELLCSX (1-877-835-5279).

Conveyance of Property Rights for Public Projects

For information, contact the Highway Projects Specialist at 904-633-4597.

Utility Installations and Rights of Entry

Get information on how to permit a utility installation or obtain temporary access to CSX property. Learn more

CSX Property Code Enforcement

If you are a city, municipality or local government official with property code compliance issues, contact us at TellCSX or call 1-877-835-5279.

National Gateway and Other Infrastructure Projects

The National Gateway, a multistate infrastructure project designed to improve the flow of freight between the Mid-Atlantic and the Midwest will improve American competitiveness in global markets, create more than 50,000 jobs, reduce transportation-related emissions by 20 million tons and alleviate congestion on roads and highways. Learn more