FAQs

Review New to CSX or Rail. This will help start you off on the right track. Do you have questions about whether shipping by rail is right for you? Contact our New Business Development team at [email protected].

ShipCSX is our secure web application suite that helps CSX customers plan, ship, trace and pay for shipments quickly and efficiently, with secure data that is customer and company specific. (ShipCSX provides essential tools for industry-leading electronic communications, data exchange operations and real-time reporting services in the transportation industry.) Learn more.

Complete the ShipCSX registration. Once it has been processed, an eBusiness representative will contact you to set up any training.

To get information and manage the day-to-day business transactions necessary for shipping by rail, we recommend using electronic transaction tools. Read about transactions and the tools available at CSX.

CSX requires all customers who are responsible for freight bills to apply for credit. This policy applies to shippers, receivers and third parties. CSX's credit terms are 15 days, which begin with the date of the freight bill and end with the payment due date. Fill out the credit application and follow the instructions to submit.

Our Service Start-up team can help make sure that your facility is rail served and your track is serviceable, and that CSX serves your location and can meet your service needs. Contact the Service Start-up team member in your area.

If you don't have direct access to tracks, then intermodal service, TRANSFLO or warehousing may be a solution.

• With intermodal service, your freight is loaded into trailers, which are trucked to the railroad and loaded onto a train. When the train reaches the destination, the trailers are loaded back onto a truck and delivered to the site of your choice. Learn more .
• With TRANSFLO, truckloads of product are consolidated and transferred onto rail cars. At the shipment destination, the product is transferred from the rail cars to trucks, which can deliver to multiple non-rail-served locations. Visit TRANSFLO .
• CSX serves more than 300 warehouses located in and near every major market in the Eastern United States. These warehouses link shippers and receivers of raw materials and finished goods. Learn more about Warehouse Services.

To be considered for any position, you must create a profile through the CSX website. Mailed and emailed resumes will not be considered. To apply for a position at CSX, please follow the steps below.

1. Click on the “Working at CSX” tab.
2. Click on Search Job Openings and Apply Now
3. Click “Apply” under a position you are interested in.
4. Click “Continue” after accepting the Privacy Agreement.
5. Log-in using your username and password OR Click the “New User” button to register as a new user.
6. If an assessment is presented, you must complete it in its entirety in order to be considered for the position.

To check your application status, log in to the CSX Jobs tool, and click on the "MyJobpage" tab

Internship opportunities are available at CSX, for degree-seeking students. If you are interested in applying, check CSX.com/Careers for our internship postings. Learn more.

If you are not a current CSX customer but would like pricing information, contact our New Business Development team at [email protected].

If you're already a customer, log in to the ShipCSX Price Lookup tool to get a price for a specific general merchandise move. You can search by origin, destination and commodity to find the price for your specific shipping requirements.

Our Industrial Development team maintains a list of more than 3,000 available rail-served sites. They will help you purchase or locate a business at a rail-served facility. Learn more.

CSX uses a small number of cabooses as converted shoving platforms; however, we are continually re-evaluating our fleet and may consider selling some of the cabooses from time to time. Please email [email protected]  with your inquiry.

CSX generally does not sell scrap materials directly to the general public. We have contracts with several companies that handle our scrap-removal services. If you wish to purchase scrap ties, contact National Salvage and Service Corporation at 800-769-8437.

For information on buying railroad property, please see Buying or Leasing Property.

The railroad considers public safety and that of its employees to be paramount concerns and must consider the risks related to these concerns in any conveyance of a railroad building or structure. The railroad, therefore, requires that any building or structure situated within 50 feet of the centerline of an operating track be removed – at no cost to the railroad – from railroad land and relocated to non-railroad-owned land.

You must apply for and be granted access rights. For information on access rights, please see the Right of Entry Application Packet on the Permitting page.

See the CSX system map, or for valuation maps, see Valuation Map Services.

For information about our Valuation Maps/GIS Services, see Valuation Map Services.

In order to be added as an iSupplier portal contact, we need your CSX Business Partner to verify you are an approved contact for your company. Please send an email to your CSX Business Partner with your request.

Where do I find more information about suppliers?

To discover investor-related information about CSX and its companies, visit investors.csx.com.