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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Organization


CSX Corporation, together with its subsidiaries based in Jacksonville, Fla., is one of the nation's leading transportation suppliers.

CSX Transportation
CSX’s principal operating company, CSX Transportation, provides an important link to the transportation supply chain through its approximately 21,000 route-mile rail network, which serves major population centers in 23 states east of the Mississippi River, the District of Columbia and the Canadian provinces of Ontario and Quebec. CSX serves more than 70 ocean, river and lake ports along the Atlantic and Gulf Coasts, the Mississippi River, the Great Lakes and the St. Lawrence Seaway. CSX also serves thousands of production and distribution facilities through connections to more than 240 short line and regional railroads.

CSX Intermodal Terminals
CSX Intermodal Terminals provides and arranges for the intermodal terminal services and trucking services for CSX Transportation’s intermodal business. Containers and trailers are loaded and unloaded from trains, and trucks provide the link between intermodal terminals and the customer. CSX Intermodal Terminals operates more than 50 terminals across the eastern United States.

Other Businesses

CSX Technology
CSX Technology provides a wide range of information technology applications and support services. Applications encompass day-to-day processing including freight scheduling, tracking and monitoring, as well as more comprehensive functions such as data resource management, system architecture and network management.

CSX Real Property Inc.
CSX Real Property is responsible for real estate sales, leasing, acquisition and management, and development activities. It serves customers through sale of land for industrial development as well as rail corridor use for utilities, pipelines or telecommunication transmission lines. Learn more

TRANSFLO
TRANSFLO provides logistical solutions for transferring products from rail to trucks safely and efficiently. Learn more

Total Distribution Services Inc.
TDSI serves the automotive industry with distribution centers and storage locations located across the CSXT rail system, covering points east of the Mississippi River and bringing access to ports along the East Coast and the Gulf of Mexico. Learn more