Customers

CSX Customer Advisory - Midwest Flooding Update

January 6, 2016
 
Please be advised CSX Transportation operations is closely monitoring flood conditions along the Mississippi River. The CSX network has not been directly impacted although shipments from the West may experience some rail traffic delays. CSX crews are maintaining normal operations and stand ready to address any situations as they arise. As always, our main priority is the safety of our employees and the needs of our customers.  

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.

Thank you for your business. We are here to help should you need logistics solutions to get your products to market.