Customer Service Bulletin - Fonda, NY

A freight train derailment in Fonda, NY, is affecting rail traffic in the area, and could cause delays of up to 48 hours for shipments over that route. Some freight is being re-routed where possible.

This will impact all freight traffic moving between Chicago and NY/NJ & New England.

Customers with questions about shipments can contact the Customer Service Center via or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.