Contact Us
New to Rail?
Do you have questions about whether shipping by rail is right for you? Contact our New Business Development team at NBD@csx.com, or call 1-877-ShipCSX (1-877-744-7279), options 5 – 1.
Check Service Feasibility
If you are new to shipping with CSX or haven’t shipped by rail from your facility in more than 6 months, contact our Service Start Up group or complete the Rail Service Feasibility Request.
Existing Customers: Changing Your Business Operations or Service Requirements?
If you already are a CSX customer but have a change to your business or operating environment – such as expanding rail capacity or changing shipping patterns – contact the SSUI field manager for your area. We'll help evaluate your changing needs and determine what adjustments need to be made to accommodate your changes.
E-business Assistance
Need assistance with e-business tools? Call 1-877-ShipCSX (1-877-744-7279), option 2.
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