Instructions for Shipping Materials

Instructions for the transportation of company materials to and from suppliers, and from store locations to stock/application locations on the railroad. Modes include motor carrier, air cargo and rail.

Suppliers who do not comply with CSX's routing instructions may be held responsible for the payment and cost of using an unapproved carrier.


Routing Instructions for Shipping Materials  

  • Rail Shipments: Orders for cars should be placed through the ShipCSX Car Order tool. ShipCSX is our secure transaction web tool. Call the ShipCSX Help Desk for instructions on how to become a registered user of ShipCSX: 1-877-744-7279, options 2 - 1. Any supplier site that is off line may order cars by calling 904-359-3132 or 904-359-1056. 

  • Truckload, Expedite Shipments or Other Specialized Moves: All shipments are required to be scheduled through the All Freight International (AFI) Shipment Coordination Desk at 1-888-525-3203 or 1-800-929-5895. All shipments should be Routed FOB Shipping Point Freight Collect.

  • Work Equipment, Over Dimension, Signal Containers and Bridge Ties: should be tendered to Best Specialized: 1-800-826-3560. 

  • LTL Shipments: should be tendered to UPS Freight. FOB Shipping Point Freight Collect. Shipments can be tendered using UPS Freight's web site at http://www.upsfreight.com . Contact your local UPS Freight terminal for assistance. 

  • Small Package Shipments: All package shipments should be shipped via ground: UPS Consignee Billing or UPS Air Consignee Billing if air express service is necessary. Ship UPS for Ground shipments less than $60 in freight charges or less than 125 pounds only. If charges are more than $60 or 125 pounds, ship UPS Freight LTL. 

  • Shipments from CSX to Suppliers: Generally, shipments from CSX locations to suppliers will be shipped PREPAID. However, when returning material to suppliers due to the supplier's error such as overfilled orders, incorrect material delivered, defective material or wrong location, return shipments should be shipped COLLECT unless the contract specifies otherwise.

Compliance with these routing instructions is essential to CSX's logistics program and our budget for transportation services. Careful consideration has been given to the best overall service and cost as part of a broad logistics strategy. Because CSX no longer employs a third-party logistics provider to manage carriers and pay freight bills, we no longer have a process in place to pay carriers other than those contracted above.

Safety Instructions for Shipping Materials 

  • Safety. It is your responsibility to make sure that all shipments are handled, loaded and unloaded with safety as the first priority. Each shipment or loading or unloading assignment starts with knowledge of the task and a job briefing that includes all personnel involved. Remember that no job is so urgent that we cannot take the time to do it safely. 

  • PPE. CSX has a stringent policy on the wearing of personal protective equipment and other behavior that we extend to contractors, truck drivers, service and delivery personnel, customers, visitors and employees while they are on company property. All personnel and contractors must wear protective eyewear, hard hats, steel-toed safety shoes, long pants, and shirts with sleeves. Finger rings, necklaces, bracelets or other jewelry that could become entangled in equipment, machinery or material should be removed prior to entering CSX property. Hearing protection must be used in areas marked "Hearing Protection Required." Access to CSX buildings, offices, platforms and ramps should be limited to main aisles and those areas marked as green "safe walkways." Work areas and red zones should be avoided if possible. 

  • Vehicle Operation. When on CSX property, drivers must operate their vehicles within the posted speed limit and obey all traffic indicators including yield and stop signs. Drivers must not operate over a railroad grade crossing unless it is safe to do so, and they must be alert for movement of trains, locomotives, cars or other railroad equipment at all times, in all directions, on all tracks. Grade crossings in yards may not be protected, and it is the driver's responsibility to cross any tracks safely. Do not cross tracks ahead of moving railroad equipment. 

  • Working Near Tracks. Drivers should not perform any duties within 15 feet of CSX's operating track without first contacting CSX for permission to do so; CSX will then advise the operator under what conditions and precautions operator may perform his/her duties near said track. 

  • Environmental. All materials must be handled and shipped in compliance with all government regulations and company policy. Hazardous materials must be properly placarded and noted on the bill of lading. Important: Do not ship hazardous materials by an air carrier. This includes fuel in any quantity or used injectors containing fuel. These materials should only be shipped according to CSX procedures. If you do not know, find out first, before you ship. Heavy fines can be levied against violators. 

  • Accountability. Each shipment request must include a CSX reference number to identify responsibility. The bill of lading and freight invoice must include a purchase order number, PROJECT and TASK code, an AFE number, an OUTSIDE PARTY (OP) number or a CSX ORACLE EXPENDITURE ORGANIZATION provided by the person making the shipment request.



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